Dear friends!

With the launch of Ascaron Global Server, we expect a large number of new players. Some will return to Tales of Pirates after many years, while others will experience our mechanics, progression, and game world for the first time.

That is why we are launching the Helper System and recruiting active players who are ready to support our community. ❤️

A Helper is an experienced and active player who helps others understand the game faster.

💬 answers questions from new players;

🖥 helps with registration, installation, and launching the game;

⚙️ explains game mechanics;

⚔️ provides guidance on leveling, equipment, quests, and dungeons;

🗺 helps players navigate the game world;

📚 directs players to the Wiki and official guides.

We especially want Helpers to be active directly inside the game world.

If a new player asks:

“Where should I start?”

“What should I do at Level 75?”

“How do I get equipment?”

“Where is this NPC?”

“How does GS work?”

Helpers also have another important responsibility — feedback.

If dozens of players keep asking the same question, the problem may no longer be with the players themselves.

Perhaps a quest, interface element, Wiki article, or even a game mechanic needs to be improved.

Helpers will be able to collect these observations and send them directly to the project team.

To keep Helper status, you must:

💬 help at least 5 different players per week;

🎮 remain regularly active in the game — approximately 10–15 hours per week;

📝 provide useful feedback or a report at least once per week.

Replies such as “yes”, “no”, or “check the Wiki” do not count as meaningful assistance. A Helper should help the player understand the solution or find the information they need.

A private #helper-reports channel will be created for Helpers.

Reports are primarily required for assistance provided inside the game.

If you help a player overcome a difficult point, understand their progression, or solve another problem, briefly describe what happened. Screenshots before and after may be attached when useful.

You do not need to submit a separate report for every interaction in Discord.

Weekly Activity Review

🟢 Active — actively helps players and meets KPI requirements.

🟡 Warning — activity has decreased or issues have been identified.

🔴 Inactive — no meaningful assistance or activity for an extended period.

Active Helpers will receive:

And this is only the first level of the system.

After the server launches and the first Helper team is formed, we will introduce Helper levels and statuses.

The more you help the community and the more useful your contribution becomes, the higher your status and weekly reward can become.